Professional Support
Our support plans are made to help you designing, developing, deploying and operating solutions based on Membrane software.
Support Plans
| Free | Silver | Gold | |
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| Public Mailing List |
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| Private email support |
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| Phone support |
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| Screen Sharing |
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| Emergency Bug Fixes |
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Pricing
| Silver | Gold | |
|---|---|---|
| Membrane ESB | $ 395 | $ 750 |
| Membrane Registry | $ 990 | $ 1700 |
| Membrane SOA Model | $ 1,990 | $ 2,990 |
All prices per year.
Contact our sales representatives to order a support package or in case of any questions. Call +49 228 5552576-0 or send an email to info@predic8.com.
The professional support plans are for end-user companies. If you are integrating Membrane SOA software into your products please ask for our OEM support.
Terms of Support
- Technical Support:
Customers can send questions and issues. The issues are analysed and solved if possible. - Bug fixing:
If any issue requires a bug fix, it is up to predic8 to decide if the bug should be fixed. If a bug is fixed it will be available in the next bug fix release. Our goal is to provide a bugfix release within hours. But this is not always possible. - Application Development:
Custom application development is not included in the support plans. But of course we can offer you that if wanted.